Return Policy

We aim to provide our customers with the highest quality fragrance products. Due to the nature of our products, most items are non-returnable once opened or used. Please read the following carefully to understand our return policy:

1. Non-Returnable Products

Most of our fragrance products, including perfumes, attars, and essential oils, are non-returnable due to hygiene and safety reasons. Once a product is opened, we cannot accept returns or exchanges.

2. Eligible Returns

Returns may be accepted only under the following conditions:

Defective or Incorrect Products: If you receive a product that is defective or not as described, please contact us within [2] days of receipt to arrange a return.

Unopened Products: If you wish to return an unopened product, please contact us within [Specify Number] days of purchase. Products must be in original packaging, unused, and in resalable condition.

3. Return Charges

If a return is approved, any return shipping or handling charges will be the responsibility of the customer. Fragriz does not cover the cost of return shipping.

4. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed back to the original payment method within [4] days.

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For more details or assistance, please contact our customer support team at [contact@fragriz.com].